Question 1

Do you offer virtual consultations or nail coaching?

Accepted Answer

Yes! We provide virtual consultations and nail care coaching to help you understand your nail health and create a personalized care plan.
Locations: Miami, FL

Question 2

How can I book an appointment?

Accepted Answer

Appointments can be booked online, by phone, or directly through our scheduling link.

On-Site Setup: Please prepare a clean, quiet, and well-lit space (e.g., dining table for manicures, low chair for pedicures). We bring everything else.

Question 3

Do you require a deposit to book?

Accepted Answer

Yes. A small deposit is required to secure your appointment. This helps reserve your spot and goes toward your service total. All deposits and full payments are non-refundable.

Question 4

What is your cancellation or reschedule policy?

Accepted Answer

We kindly ask for 24 hours’ notice to cancel or reschedule. Deposits will be forfeited if canceled with less notice - to reschedule you must submit a full payment to rebook another day.

Question 5

Can I book for a group or party?

Accepted Answer

Absolutely! We specialize in mobile group bookings and spa parties. Please contact us via email (Cilverbowbotanicals@gmail.com) with details in advance for details and pricing.

Question 6

Do you offer in-salon services?

Accepted Answer

No. We are a mobile nail salon—we bring the spa experience directly to you in Miami, FL.

Question 7

How far in advance should I book?

Accepted Answer

We recommend booking at least a few days in advance. For weekends, events, or after-hours appointments, the earlier the better. Our booking calendar goes up to 30days in advance.

Question 8

Do you accept walk-ins or same-day bookings?

Accepted Answer

No because we’re mobile, we don’t take walk-ins. Same-day appointments may be available depending on the schedule, but advance booking is always preferred. Text us: (561)907-6999 for a quicker response.

Question 9

Are your services pregnancy-safe?

Accepted Answer

Yes. Our services use natural, non-toxic products that are safe for expecting mothers. Please let us know so we can tailor your experience.

Question 10

What types of services do you offer?

Accepted Answer

We offer waterless manicures, pedicures, spa nail care, natural nail repair, callus removal, artificial polish removal, hand and foot massage, and leg waxing.

Question 11

Do you offer acrylics or artificial nail services?

Accepted Answer

No. We focus on natural nail health and do not use artificial nails.
We do **not** apply acrylics but offer:  
- Gel-X extensions.  
- Press-on nails. 
- Safe removal for existing acrylic, dip, or hard gel products

Question 12

What areas do you serve for mobile nail services?

Accepted Answer

We serve Miami and surrounding areas. A travel fee of $20 will apply outside our standard service zones. (Zone: 33132,33136,33101,33128,33147)

Question 13

Do you provide services for men or children?

Accepted Answer

Yes! Our services are for everyone—women, men, and children. Must be 18+ to reserve and show ID at booking appointment.

Question 14

What makes your nail care holistic and natural?

Accepted Answer

We use waterless care techniques, natural and botanical infused skincare products, and use expert techniques that focus on the natural nail health.

Question 15

What polish brands do you use?

Accepted Answer

We use trusted professional brands like CND Vinylux and Shellac, Modelones (11-free), Zoya, Ella plus other 10-free nail care options.

Question 16

Are the skincare products vegan or cruelty-free?

Accepted Answer

Yes. Our products are carefully selected to be vegan, cruelty-free, and eco-conscious. We do have products that are listed as just natural and may include animal by products like honey. We don't claim to be vegan we are a natural nail salon and focus on natural care.

Question 17

What’s the difference between CND Vinylux and Shellac?

Accepted Answer

Vinylux is a long-lasting polish that air dries like regular polish, while Shellac is a hybrid gel polish cured under a LED lamp for extended wear. We offer free removals if we applied the product. Anything artificial applied not by us will be charged a $50 removal fee.

Question 18

Can I bring my own polish or press-on's?

Accepted Answer

Yes, you’re welcome to bring your own products. Just let us know in advance so we can plan for setup. (Price is subjected to changes)

Question 19

Do you use drills or e-files?

Accepted Answer

Only as needed—for gentle gel polish removal or callus smoothing. We have no-cut or drill options.

Question 20

Are your tools sanitized?

Accepted Answer

Yes. All tools are sanitized and disinfected between every client for your safety. We also provide one use kits and give clients disposables used for aftercare.

Question 21

What forms of payment do you accept?

Accepted Answer

We accept major credit cards and other electronic payments.

Question 22

Do you accept tips, and how can they be given?

Accepted Answer

Yes, tips are always appreciated! You can leave them in cash, add them to your card payment, or send them electronically. Tips are not included in the price but are appreciated.

Question 23

Is there a travel fee for mobile services?

Accepted Answer

Travel within our standard service area is included - zone:33132,33101,33136,33128,33130.  For locations outside of that area, a travel fee of $20 may apply. Outside of Miami-Dade will be a $50 travel fee.

Question 24

Do you offer memberships or package deals?

Accepted Answer

Yes! We offer seasonal packages and membership options so you can save on regular services while keeping your nails healthy year-round.

Question 25

Do you sell gift cards?

Accepted Answer

Absolutely. Gift cards are available for any service or dollar amount, and they make a perfect present for someone special. To claim email us - Cilverbowbotanicals@gmail.com (Cilverbowbotanicals@gmail.com)(Gift Card sales are non-refundable)

Question 26

Can I request fragrance-free or hypoallergenic products?

Accepted Answer

Yes. We have fragrance-free and hypoallergenic options available—just let us know at the time of booking so we can prepare accordingly.

Question 27

What if I have allergies or skin sensitivities?

Accepted Answer

Please let us know before your appointment. We’ll review your needs and use gentle, non-irritating products to ensure your comfort and safety.

Question 28

How do you customize the experience for each client?

Accepted Answer

Every appointment begins with a quick consultation. We tailor the products, techniques, and recommendations to your nail health, lifestyle, and preferences.

Question 29

What’s included in a personalized Nail Ritual Plan?

Accepted Answer

A Nail Ritual Plan is a custom routine designed just for you. It includes at-home care tips, recommended services, product suggestions, and a schedule to help you achieve your nail health goals.

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